Store Overview: What Is Supertails?
Supertails is an India-based online pet care platform created by passionate pet parents and veterinary professionals. The brand’s core idea is simple: make dependable pet care as easy as ordering groceries online. Over time, Supertails has grown into a one‑stop shop for dogs, cats and other companion animals, with a strong focus on curated nutrition and trustworthy health products.
On Supertails, you’ll find:
- Branded dog and cat food (kibble, wet food, toppers and prescription diets)
- Treats, chews and supplements
- Grooming essentials such as shampoos, conditioners and wipes
- Toys, leashes, collars, beds and litter
- Access to online vet consultations and behaviour experts
Supertails highlights quality by partnering mostly with recognised Indian and international brands, and by underlining vet-backed recommendations across the site. While they do not publicly list certification labels for every product, the range usually includes FSSAI‑compliant pet foods, well-known global brands and clinically oriented wellness items. In metros and many Tier‑2 cities across India, Supertails has built a reputation as a reliable digital partner for everyday pet needs.
Key Benefits of Shopping at Supertails
1. Curated Products for Indian Pet Parents
Instead of a random marketplace, Supertails works more like a specialised pet store.
- Vet‑recommended ranges: For example, many pet parents choose Royal Canin or Drools vet diets for kidney or gastrointestinal support, guided by their vet.
- India‑friendly options: You’ll see products suited for Indian climate and housing, such as tick & flea control for humid weather or cooling mats for hot months.
- Age & breed filters: It’s easier to shortlist items for small breeds, large breeds, puppies, kittens or senior pets.
2. Health & Wellness Support
Supertails goes beyond just selling products by offering online vet consultations and behaviour advice.
- Pet parents often book quick video consults for issues like itching, minor stomach upsets or diet planning.
- Behaviour experts help with barking, separation anxiety and new‑pet introductions.
- This integrated approach makes Supertails feel more like a digital clinic-plus-store than a plain e‑commerce site.
3. Convenience and Reliable Delivery
Supertails delivers to many PIN codes across India, including major metro cities like Delhi, Mumbai, Bengaluru, Chennai, Kolkata and Hyderabad, along with numerous Tier‑2 and Tier‑3 locations.
- Standard delivery usually takes a few days depending on your city and product availability.
- Auto‑delivery or subscription options may be available for repeat purchases of pet food and essentials, helping avoid out‑of‑stock panic.
4. Regular Offers and Value for Money
While premium pet brands can be pricey, Supertails often runs festive promotions, bank offers and limited‑time discounts.
- Many Indian shoppers combine platform discounts with Supertails coupon codes from sites like CouponInsta.
- During festivals such as Diwali, Holi or Independence Day, extra savings on bundles and combos are quite common.
Popular Products and Services on Supertails
1. Pet Food and Nutrition
Food is the biggest expense for most pet parents, and Supertails focuses strongly on this category.
Popular dog food brands you might find include:
- Royal Canin, Pedigree, Drools, Farmina N&D, Orijen, Acana
- Price range: Roughly from ₹300–₹700 for small packs, up to ₹2,000–₹7,000+ for large bags, depending on brand and formulation.
For cats, typical favourites are:
- Whiskas, Me-O, Royal Canin, Sheba, Kit Cat, N&D
- Wet food pouches, gravy and treats start around ₹40–₹100 per unit and go up with premium imported options.
Many Indian users appreciate that Supertails often stocks sensitive‑stomach, grain‑free or breed‑specific diets, which aren’t always easy to find in local neighbourhood stores.
2. Treats, Chews and Supplements
There’s a big variety of:
- Training treats and soft chews
- Dental sticks and bones
- Skin & coat supplements (omega oils, biotin)
- Joint support tablets and powders
These help with reward‑based training, dental hygiene, shiny coats and mobility in senior pets. Prices usually range from ₹150–₹1,500, depending on brand, ingredients and pack size.
3. Grooming and Hygiene
To keep pets clean in India’s dusty and often humid weather, Supertails sells:
- Shampoos for sensitive skin, anti‑tick formulas and conditioners
- Ear cleaners, tear‑stain removers and paw balms
- Litter, litter trays and odour control products for cats
Regular grooming products typically fall between ₹200–₹1,200, with larger or specialised items costlier.
4. Toys, Accessories and Bedding
You’ll find:
- Tug toys, squeaky toys, fetch balls and puzzle toys
- Collars, leashes, harnesses and ID tags
- Beds, blankets, crates and carriers
We’ve seen many Indian pet parents use Supertails to upgrade from basic nylon leashes to padded harnesses or from old blankets to supportive orthopedic beds for older dogs.
5. Online Vet Consultations
Supertails’ tele‑vet services are one of its standout features.
- You can book video or audio consults for everyday health doubts.
- Some pet parents use it for second opinions before changing diets or medicines.
- Pricing is typically lower than in‑clinic visits, and you avoid travel stress for your pet.
Savings Opportunities with Supertails Coupon Codes
1. Types of Offers You May See
On CouponInsta, you can often find:
- Flat discount codes on pet food or sitewide carts (e.g., flat ₹X off above a minimum order)
- Percentage‑off deals for selected categories like food, treats or grooming
- Bank offers (ICICI, HDFC, SBI, etc.) during festive periods
- First‑order discounts or app‑exclusive offers for new Supertails users
These can change frequently, especially during Indian sale seasons like Great Indian festivals, Republic Day sales, Diwali dhamaka and year‑end clearances.
2. Newsletter and App Benefits
Supertails commonly encourages users to:
- Sign up with email or phone to receive alerts about new launches and promotions
- Download the Supertails app (if available) for extra app‑only coupons
Users who keep an eye on emails or app banners typically discover early-bird deals, flash sales and limited‑time promo codes before they show up elsewhere.
3. How to Use Supertails Coupon Codes (Step‑by‑Step)
- Visit CouponInsta’s Supertails page and browse the latest coupon codes and deals.
- Choose an offer that fits your needs (e.g., dog food discount, sitewide deal, new user code).
- Click “Show Code” or similar; copy the coupon code displayed.
- You’ll be redirected to the official Supertails website or app.
- Add your desired pet products to the cart and proceed to checkout.
- Paste the copied coupon code into the promo/discount code box.
- Click “Apply” and confirm that the discount reflects in your order total.
- Complete payment using your preferred method.
If the discount doesn’t appear, double‑check the terms (minimum cart value, category exclusions, new vs existing users, etc.).
4. Common Coupon Restrictions & Workarounds
Typical conditions you might encounter:
- Coupons may work only on selected categories or brands.
- Some codes require a minimum order amount (e.g., ₹1,499 or ₹2,999).
- A code may be valid only for new customers or app orders.
- High‑value brands or prescription diets might be excluded from a few promotions.
Workarounds:
- If a code is category‑specific, adjust your cart to focus on that category.
- Try a different coupon from CouponInsta; sometimes another code will suit your cart better.
- Split very large purchases into multiple orders if separate codes are available for different users in the family.
Expert Shopping Tips for Supertails
1. Choosing the Right Pet Food
When picking food, consider:
- Life stage: Puppy/kitten vs adult vs senior
- Breed size and activity level: Large working breeds vs indoor companion pets
- Known sensitivities: Grain, chicken, dairy or specific ingredients
We’ve found that many Indian pet parents do best when they start with vet advice, then use Supertails to stick with a consistent, easily available brand. Watching your pet’s coat quality, stool consistency and energy level is often a better indicator than just the marketing on the pack.
2. Compare per‑kg Pricing, Not Just MRP
A common trick is to compare price per kilogram between small packs and bulk bags.
- Bigger packs typically offer better value, especially when combined with Supertails discount codes.
- However, for new foods, buy a small bag first to test if your pet accepts it.
3. Stock Up During Indian Sale Seasons
The best times to find strong pet deals in India are usually:
- Republic Day and Independence Day sales
- Festive seasons: Raksha Bandhan, Navratri, Dussehra, Diwali
- End‑of‑season or year‑end clearances
Plan your large pet food and litter purchases around these months, and then stack a CouponInsta Supertails code for additional savings.
4. Mix and Match Deals Smartly
- Combine bank or wallet offers (Paytm, PhonePe, etc., if applicable) with platform discounts and coupon codes.
- Check if Supertails has any loyalty or reward points you can redeem on top of existing offers.
- Use subscription or auto‑delivery only after you’re sure about the brand, then apply deals when changing pack sizes.
5. Product Care and Shelf‑Life
Pet food in Indian weather needs care:
- Store kibble in airtight containers away from direct sunlight and moisture.
- Check expiry dates carefully on treats, chews and supplements.
- For grooming products, keep bottles tightly closed and away from extreme heat.
Caring for products properly ensures you truly get value from every rupee you save with discounts.
Location‑Specific Information for India
Shipping and Delivery in India
Supertails ships orders to many Indian PIN codes.
- Delivery timelines usually vary from 2–7 working days, depending on location and product availability.
- Some metro areas may get faster delivery for popular items, while remote or non‑metro PIN codes can take longer.
- Shipping charges or free‑delivery thresholds may change from time to time and can depend on your cart value.
Payment Methods Popular in India
You can generally pay using:
- UPI (PhonePe, Google Pay, Paytm, BHIM, etc.)
- Debit & credit cards (Visa, Mastercard, RuPay, Amex for some banks)
- Net banking for major Indian banks
- Sometimes wallets or Buy Now, Pay Later options if supported by the payment gateway
Many CouponInsta users prefer UPI because it’s quick and works well with instant bank‑cashback promotions.
Regional Policies and Returns
Pet food and health products often have stricter return policies due to safety and hygiene reasons.
- Typically, only unused, unopened items with intact packaging are considered for returns.
- For damaged or incorrect items, you may need to provide photos and order details within a specific time window.
- Exact policies can change, so always read the latest Return & Refund section on Supertails before placing a big order.
Customer Support and Assistance
Supertails usually offers:
- Email and chat support through their website or app
- Assistance for order tracking, product doubts and basic diet questions
Operating hours and response times can vary, but queries sent during regular Indian business hours typically get quicker replies. For health concerns, their online vet consultation option may be a more direct route than basic customer support.
Whenever you use a Supertails coupon from CouponInsta, keep your order confirmation and communication handy. It helps if you ever need to clarify payment or discount issues with the Supertails team.
